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    Privacy Policy

    1. Introduction

    This Privacy Policy explains how Dragos Cristian ("we," "our," or "us") collects, uses, shares, and protects your personal information when you use our website, register for masterclasses or consultations, or interact with our services.

    We respect your privacy and are committed to protecting your personal information. Please read this Privacy Policy carefully to understand our practices regarding your personal data.


    2. Information We Collect

    2.1 Personal Information

    We may collect the following types of personal information:

    • Contact information (name, email address, telephone number, postal address)
    • Account login details (username, password)
    • Payment information (credit card details, billing address)
    • Booking and transaction history
    • Communication preferences


    2.2 Automatically Collected Information

    When you visit our website, we may automatically collect:

    • IP address and device information
    • Browser type and settings
    • Operating system
    • Referring websites
    • Pages viewed and interactions with our website
    • Date and time of visits
    • Geographic location (country/region)
    • Cookies and similar technologies data


    3. How We Use Your Information

    We use your personal information for the following purposes:


    3.1 Service Provision

    • Process your registration for masterclasses and consultations
    • Deliver educational content and services you've purchased
    • Manage your account and provide customer support
    • Process payments and fulfil transactions
    • Send service-related notifications and updates

    3.2 Legitimate Business Interests

    • Improve and personalise our services
    • Analyse usage patterns and website performance
    • Develop new products and services
    • Protect against fraudulent or unauthorised activity
    • Comply with legal obligations


    3.3 Marketing and Communications

    With your consent, we may use your information to:

    • Send promotional emails about new offerings, special events, or relevant content
    • Provide newsletters or educational materials you've opted to receive
    • Conduct surveys or request feedback on our services

    You can opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.


    4. Information Sharing and Disclosure

    We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following circumstances:


    4.1 Service Providers

    We may share your information with trusted third-party service providers who help us operate our business and deliver services, such as:

    • Payment processors
    • Web hosting and technology services
    • Email and communication platforms
    • Customer relationship management systems

    These providers are contractually obligated to use your information only for the services they perform for us and are prohibited from using your information for their own purposes.


    4.2 Legal Requirements

    We may disclose your information if required by law, regulation, legal process, or governmental request, or where we believe disclosure is necessary to protect our rights, address fraud, enforce our policies, or protect your or others' safety.


    4.3 Business Transfers

    If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or uses of your personal information.


    5. Data Security

    We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.


    6. Data Retention

    We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to keep your information, we consider:

    • The nature of the information and the purposes for which it was collected
    • Legal and regulatory requirements
    • Potential disputes
    • Our legitimate business interests


    7. Your Rights and Choices

    Depending on your location, you may have certain rights regarding your personal information, including:

    • Access: Request access to the personal information we hold about you
    • Correction: Request that we correct inaccurate or incomplete personal information
    • Deletion: Request that we delete your personal information in certain circumstances
    • Restriction: Request that we restrict the processing of your personal information
    • Data Portability: Request a copy of your personal information in a structured, machine-readable format
    • Objection: Object to our processing of your personal information
    • Withdrawal of Consent: Withdraw consent at any time where we rely on consent to process your personal information

    To exercise these rights, please contact us using the information provided in the "Contact Us" section below.


    8. Cookies and Similar Technologies

    We use cookies and similar technologies to enhance your experience on our website, analyse usage patterns, and deliver personalised content. You can manage your cookie preferences through your browser settings.

    For more information about how we use cookies, please see our Cookie Policy.


    9. Children's Privacy

    Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information from your child, please contact us so we can take appropriate action.


    10. International Data Transfers

    Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country. When we transfer your information internationally, we take appropriate safeguards to ensure your information receives adequate protection.


    11. Updates to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.


    12. Contact Us

    If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

    Email: ask@nojargon.pro


    13. Complaints

    If you are concerned about a possible violation of privacy law or this Privacy Policy, please contact us first. If you are not satisfied with our response, you have the right to complain to your local data protection authority.

    By using our website or services, you acknowledge that you have read and understood this Privacy Policy.


    Last Updated: 01/02/2025


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